Welcome To Justice for Domino New Braunfels, TX
THE ADVENTURES OF DOMINO AT COMAL PET HOSPITAL & RESORT Spa
April 23, 2011 ** December 20, 2024 THE UNJUST END
Domino was doing great on the afternoon of December 20, 2024, and throughout his entire 4-day stay, I received daily report cards and pictures showing him happy and healthy. But when I arrived to pick him up, I was shocked. Domino had to be carried out by staff, and there was no explanation provided as to why he could not walk or stand. I was given no notification before his discharge at 6:30 PM that anything was wrong. Within a few hours after pick up, we were on the way to VCA Becker Veterinarian Clinic in San Antonio. At 9:30 PM Domino was laid to rest.
This situation raises many serious concerns.
- Why did the staff not seek emergency care for Domino when it was clear he needed it?
- Is this not required by your protocols? Their document noting will be post shortly.
- Why was there no notification to me about Domino’s condition before he was discharged?
- Why did the staff fail to notify his vet, Dr. Peña until after his discharge?(licensed in May 2024, employed at Comal Pet Hospital July 2024)
- Who contacted Dr. Peña, and what exactly was said during that conversation?
- Why did Dr. Peña not contact me after learning about Domino’s condition? Shouldn’t I have been informed?
- Why were none of the involved staff members or Dr. Peña present during any of the three meetings I had with the “Practice Manager,” Melanie Henry, and the “Medical Director,” Dr. Tara Barrera?
- Why has the video footage from the facility gone missing? There are dozens of closed-circuit cameras, and I requested the footage to be archived within 24 hours. Why has it not been preserved?
- Why has Domino’s daily report card details been blocked, despite multiple requests to restore access?
- Why have Domino’s boarding records gone missing?
The lack of communication, transparency, and accountability around this situation is deeply troubling. I entrusted this facility with Domino’s care, and what happened to him is unacceptable. I deserve answers to these questions and the restoration of all relevant records and footage.
GoFundMe Coming Soon!
In honor of Domino’s life and the love he brought to our family, all proceeds will go to the Humane Society of New Braunfels. This donation aims to support their continued efforts in caring for and protecting animals in need.